Volunteer Income Tax Assistance
Our site is open and now taking appointments for the tax season. All appointments will be scheduled.
Please call (712) 252-1861 ext. 101 to schedule your appointment.
If we previously prepared your tax return and you have questions other than the status of your refund, please contact VITA Program Coordinator, Olivia Benjamin, and she will direct your question to a tax preparer as needed.
Center For Siouxland partners with the United Way of Siouxland to provide Volunteer Income Tax Assistance (VITA). VITA is an Internal Revenue Service (IRS) program which offers free tax preparation to qualifying taxpayers. All volunteers for our program are trained and certified by the IRS.
How do I schedule my tax appointment?
Please call (712) 252-1861 ext. 101 and leave your name & phone number. You will get a call back as soon as possible to schedule your appointment. PLEASE ONLY LEAVE ONE MESSAGE.
Do I need to show up early for my tax appointment?
Yes, please show up at least 15 minutes early to fill out paperwork.
What do I need to bring to my tax appointment?
- Valid Photo ID for taxpayer and spouse
- Social Security cards for all on tax return
- Copy of last year’s tax return or tax transcript
- Income, interest, and other tax forms (W-2’s, 1099’s, 1098-T, 1098 Mortgage Interest, etc.)
- Bank information for direct deposit
I am married and filing a joint tax return. Do I need to bring my spouse to our tax appointment?
YES! If you are married and filing a joint tax return, both spouses must be present.
Can you help me file previous years’ tax returns?
Yes, we can help you file the previous 3 years’ returns; however, you must have ALL tax forms for the previous years. There is no way for us to find this information.
Can I file my own taxes?
I have received a letter from the IRS or the Department of Revenue AND Center For Siouxland helped me file my tax return(s). What should I do?
Give us a call at (712) 252-1861 ext. 108 and we will help navigate the situation.
I have received a letter from the IRS or the Department of Revenue AND Center For Siouxland DID NOT help me file my tax return(s). What should I do?
Unfortunately, if we did not file your tax return there is no way for us to know what exactly is going on. The best place to find information about your tax return and letter received would be to call the IRS or your state’s Department of Revenue.
Where’s my refund? How can I find the status of my refund?
- Federal Refund Status can be found here: https://www.irs.gov/refunds
- State of Iowa Refund Status can be found here: https://tax.iowa.gov/wheres-my-refund
- State of Nebraska Refund Status can be found here: https://revenue.nebraska.gov/individuals/refund-information
- Other State’s Refund Information can be found here: https://www.irs.gov/businesses/small-businesses-self-employed/state-government-websites
I owe the IRS but can’t pay the full amount due at the time of filing. What are my options?
The IRS offers different types of payment plans. They can be found here: https://www.irs.gov/payments/payment-plans-installment-agreements
I owe my State tax but can’t pay the full amount by the due date. What are my options?
- Iowa Department of Revenue: You can set up a payment plan or make a one-time payment through an online payment service. More information can be found here: https://tax.iowa.gov/pay-delinquent-tax
- Nebraska Department of Revenue: You can choose from different types of payment plans. They can be found here: https://revenue.nebraska.gov/individuals/request-individual-tax-payment-plan
- Any other State’s Department of Revenue can be found here: https://www.irs.gov/businesses/small-businesses-self-employed/state-government-websites
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